Help · Color Tap 1.3.2
Color Tap Support
Help with gameplay, saved progress, Game Center, purchases, and technical issues.
DeveloperColin Xie
PlatformiPhone · iOS 17+
Version1.3.2
LanguagesEnglish · Simplified Chinese
Direct support
colinjianingxie@gmail.comWhat to include
- Your iPhone model
- Your iOS version
- Color Tap version 1.3.2
- Steps that reproduce the problem
- A screenshot or screen recording when useful
Keep credentials private. Never send an Apple ID password, payment information, authentication code, or other sensitive credentials.
Frequently asked questions
Quick answers
Does Color Tap require an account?
No. Color Tap has no app-specific account or sign-in. Game Center is optional.
Can I play offline?
Yes. Core gameplay works offline. Game Center features and in-app purchases require an internet connection.
How are purchases handled?
Token packs are consumable in-app purchases processed by Apple through StoreKit. Color Tap receives transaction status and verification information needed to deliver the tokens, but it does not receive your payment-card information.
Can consumable tokens be restored?
No. Consumable purchases are not restored like non-consumable purchases. For billing or refund questions, use Apple’s Report a Problem service.
Why is the leaderboard unavailable?
Confirm that your iPhone has internet access, that you are signed in to Game Center, and that Game Center is enabled in iOS Settings.
What happens if I delete the app?
Locally stored game progress may be removed when the app is deleted. Game Center leaderboard submissions remain managed by Apple. Apple device backups are controlled separately through your Apple settings.
How do I report a bug or suggest a feature?
Email colinjianingxie@gmail.com with the details listed above.